Our Conduct & Communication

At Coastal Dry Tropics Landcare Inc. (CDTLI), we are committed to creating a welcoming, respectful and inclusive environment for our volunteers, members, employees and the wider community.

Our policies and procedures help guide how we communicate, work together and address concerns. They promote respectful behaviour, transparency and accountability across all areas of our organisation.


Code of Conduct

Our Code of Conduct outlines the standards of behaviour expected of everyone involved with CDTLI. It promotes respect, inclusion, honesty, confidentiality and safe working practices across all our activities.

The Code provides a shared understanding of our responsibilities to one another, our organisation and the environment. We encourage all members, volunteers and employees to familiarise themselves with these expectations.


Communications Policy

Our Communications Policy provides guidance on how CDTLI communicates with our members, volunteers, employees, partners and the wider community. It encourages clear, respectful and consistent communication that reflects our organisation’s values and supports positive working relationships.

The policy helps ensure that information is shared appropriately, communication channels are used responsibly, and CDTLI is represented professionally across our activities, publications and online platforms.

We encourage everyone involved with CDTLI to familiarise themselves with the policy to help maintain open, effective and respectful communication throughout our organisation..


Grievance Procedure

At CDTLI, we believe everyone should feel comfortable raising concerns and confident that they will be taken seriously. Our Grievance Procedure provides a clear and fair process for addressing complaints, disagreements or concerns that may arise within our organisation.

The procedure outlines how grievances can be raised and managed, with an emphasis on respectful communication, impartiality and confidentiality where appropriate. Our aim is to resolve issues constructively while supporting the wellbeing and dignity of everyone involved.

We encourage members, volunteers and employees to familiarise themselves with the procedure so they understand the steps available to them if a concern arises.