Coastal Dry Tropics Landcare Inc. (CDTLI) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information collected through our website. CDTLI is a volunteer-driven, not-for-profit urban Landcare group based in the Townsville region, Queensland, Australia, focused on conserving and restoring the local natural environment.

1. Information We Collect

We collect personal information in the following ways through our website:

Membership: When you sign up for or renew a CDTLI membership, we collect your name, contact details (address, phone number, email address), membership type (e.g., basic annual, family, Frequent Planter), and payment information.
Donations: When you make a donation to CDTLI, we collect your name, contact details (address, phone number, email address), donation amount, and payment information. Online donations are processed via a secure payment system provided by Square.
Contact Form: When you submit an inquiry via our contact form, we collect your name, email address, and the content of your message.
Volunteering: When you express interest in volunteering with CDTLI, we collect your contact details (name, email address, phone number) and potentially information about your interests and skills.
Business Sponsorship: When you inquire about business sponsorship opportunities with CDTLI, we collect your business contact details (business name, contact person, email address, phone number).
Newsletter Signup: When you sign up for our newsletter, we collect your email address and potentially your name. Our newsletter is managed through Mailchimp.
Website Usage Information (Cookies): We use cookies to collect information about how you use our website. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of visits. We use a standard cookie banner to inform new visitors of our cookie usage, and consent is implied through continued use of the website.

2. How We Use Your Information

We use your personal information for the following purposes:

Membership: To process your membership application or renewal, manage your membership account, and communicate with you about membership benefits and activities.
Donations: To process your donation, provide you with a receipt, and acknowledge your contribution to our revegetation efforts.
Contact Form: To respond to your inquiries and provide you with the information you requested.
Volunteering: To contact you about current volunteer opportunities and to coordinate volunteer activities.
Business Sponsorship: To respond to your inquiries about business sponsorship opportunities and to manage our sponsorship program.
Newsletter Signup: To send you our newsletter, which may include updates about CDTLI activities, acknowledgment of business sponsors, and other relevant information.
Website Usage Information (Cookies): To analyze website traffic, improve our website, and personalize your experience.

3. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include:

Using secure servers and encryption to protect your data during transmission.
Limiting access to your personal information to authorized personnel only.
Regularly reviewing our security measures.

4. Disclosure of Your Information

We may disclose your personal information to the following third parties:

Square: Our online payment processor, for the purpose of processing donations and membership payments.
Mailchimp: Our newsletter service provider, for the purpose of sending you our newsletter.
Service Providers: We may use other third-party service providers to assist us with website hosting, data analysis, email delivery, and other services. We will only share your personal information with these service providers to the extent necessary for them to perform their services.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request.

5. Your Rights

You have the right to:

Access your personal information that we hold.
Correct any inaccurate or incomplete personal information that we hold.
Request deletion of your personal information (subject to certain exceptions).
Opt out of receiving our newsletter or other marketing communications.

To exercise these rights, please contact us using the contact information provided below.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. We will securely dispose of your personal information when it is no longer needed.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies to remember your preferences, analyze website traffic, and personalize your experience. You can control cookies through your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Phone: 0428 428 542
Mail: PO Box 1390, Townsville QLD 4810
Office Address: Rowes Bay Sustainability Centre, 56 Cape Pallarenda Road, Rowes Bay QLD 4810.

* Please phone or email in advance if you would like to arrange a time to visit our office.

Nursery: located in Rowes Bay. Behind the Wind Turbine.